Facilities & Services

Phachara Suites Bangkok apartment provides a superior class of accommodation, with a host of facilities and services, carefully tailored to enhance your time with us. A comprehensive Fitness Center with terrace, a large-sized outdoor swimming pool with two private sauna rooms and the MYTH Organic for a variety of therapeutic and revitalizing massages are just a small selection of the wide range of services you may experience at your leisure.

iPod Dock in the rooms

All rooms come conveniently equipped with an iPod Dock and integrated audio system so that you can always listen to your favourite tunes while staying with us.

 

 

Business Center Services

We offer many business centre services designed to meet the business traveler's most demanding needs. Two iMacs internet stations are also at your disposal round the clock at the Lobby.

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Meeting Facilities

Our meeting room and board room have a seating capacity for up to 35 guests and offer the ideal setting for professional business events and meetings. Impeccable service and state-of-the-art facilities ensure your events will be both successful and memorable. For enquiries, please contact our Sales team at +66 2 262 99 99 or send email to reservations@phacharasuites.com

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Dining @ La Luna Restaurant

Thai cuisine is renowned worldwide for its delicate combination of flavors, colors and aromas. Dining at La Luna Restaurant brings you local delights prepared with great care by our experienced chef. Our cosy La Luna Restaurant also offers a wide selection of international cuisine for your choosing. Enjoy a refreshing drink in the afternoon or at sunset at our outdoor La Luna Restaurant Terrace.

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Room Service

Room service is available from 06:00-23:00 for those who prefer to dine in the comfort of their room. A wide variety of local and International cuisine is served throughout the day.

 

 

 

Swimming Pool

Unwind with a quick dip or just relax by the pool and enjoy refreshingly chilled exotic cocktails prepared by our La Luna Restaurant. Two sauna rooms are available for a total relaxation at the end of the day. Open from 06:00 - 20:00

 

 

Fitness Center

For an invigorating work out, visit our comprehensive fitness centre at the 11th floor. Our flat screen satellite TV and music channels will help to keep you motivated during your work out. The outdoor fitness terrace is ideal for yoga and other sports activities or just to relax and enjoy the view of the city. Opening hours: 06.00-22.00

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MYTH Organic

Unwind and indulge at our spa. Ease away the stresses of your day with our specialty spa treatments, which have been carefully selected and developed to enhance your spa experience. Delicately prepared body treatments offer a seemingly limitless range of specialized scrubs, polishes and wraps, while our range of facial treatments can rehydrate, rejuvenate and clarify your skin. Or perhaps you would like to combine a number of specially chosen treatments by taking advantage of our range of full spa packages.

 

Tuk Tuk Shuttle Service

Free shuttle service to BTS Nana station and other locations nearby, from 07:30 - 18:30

Other Facilities and Services

  • 24-Hour Reception, Maintenance and Security Services
  • Non-Smoking Rooms (On Request)
  • Daily Housekeeping Services
  • Laundry and Dry Cleaning Services
  • Covered Car Park
  • Airport Transfers (Chargeable)
  • Restricted Elevator Access to Rooms
  • CCTV Surveillance System, Smoke Detectors and Sprinklers

 

 

 

 

 

HOTEL POLICIES, TERMS & CONDITIONS

CHECK-IN AND CHECK-OUT TIME

  • Check-in time is 2:00 PM and check out time is 12:00 PM.
  • A valid government-issued identification or passport is required at check-in.

 

 

EARLY ARRIVAL AND LATE DEPARTURE

  • To guarantee early check-in, we recommend reserving the room or suite for the night prior to arrival.
  • In the case of early check-in prior to 9:00am, an extra 100% charge of a room tariff per night will be automatically added to your accommodation bill; in the case of early check-in from 9:00am to 2:00pm, an extra 50% charge of a room tariff per night will be automatically added to your accommodation bill.
  • Late checkout requests may be made one day prior to your departure through the Guest Service Agent only, and are subject to room availability. 
  • In the case of late check-out between 12:00pm and 6:00pm, a charge of THB 500/hour per room will be automatically added to your accommodation bill; in the case of late check-out after 6:00pm, an extra 100% charge of a room tariff per night will be automatically added to your accommodation bill.
  •  No show, Late check-in, Early check-out will be fully charged.

 

GUEST POLICIES

  • A maximum of two (2) adults in our Studios and One-bedroom suites.
  • A maximum of four (4) adults in Two-bedroom suites.
  • A maximum of 2 children, both under the age of 12 can stay with no extra charge when sharing existing bedding with parent(s). Charges will apply for any additional bedding requested. Children age 12 years and above will be charged as adults. Room rates quoted do not include breakfast for children under the age of 12.
  • The maximum room occupancy for studio and one-bedroom suites, in any combination, cannot exceed a maximum of three (3) persons.
  • The maximum room occupancy for two-bedroom suites, in any combination, cannot exceed a maximum of five (5) persons.

 

VISITOR POLICIES

  • Visitors are defined as non-registered guests or guests who are not present with a hotel guest upon check-in. For studios and one-bedroom suites, the maximum number of visitor is 1 adult (same person).
  • The second (2nd) and subsequent visitors will be charged at THB 1,000/visitor/time on the same day.
  • All visitors must deposit identification card or passport at the Front Desk and collect it upon leaving the Hotel.

 

RATES & DEPOSITS

  • A cash deposit of THB 1,000 for each night of stay or a valid credit card is required upon check-in for incidentals in addition to full payment of room and applicable taxes.
  • In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

 

RIGHT OF REFUSAL

  • The Hotel reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.

 

DISTURBANCE

  • The Hotel reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or Hotel staff or is behaving in an unacceptable manner.

 

DAMAGE TO HOTEL PROPERTY

  • We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure.
  • Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address.
  • We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

 

REMOVAL OF HOTEL PROPERTY

  • We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. 
  • The charge will be the full replacement amount of the missing item, including any carriage charges. 
  • Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.

 

SMOKING POLICY & DEEP CLEANING FEES

  • The hotel offers both smoking and non-smoking room types and both are subject to availability. A deep cleaning fee of THB 5,000 will apply to any guest who smokes in a non-smoking guest room or public area.
  • A deep cleaning fee of THB 5,000 will also apply to any guest room that would require excessive cleaning by the maids caused by guests unacceptably misusing and/or trashing the room.

 

AIRPORT PICK-UP & TRANSPORTATION SERVICES

  • Airport transportation can be arranged by the Hotel:
    • Maximum 3 passengers: THB 1,300/Car/Way (Toyota Camry)
    • Maximum 8 passengers: THB 2,000/Van/Way (Toyota Commuter Van)

 

 

   *Subject to the passenger’s luggage size and available spaces on the fleet 

  • A minimum of six (6) hours advanced booking for airport transportation is required for all arrivals or departures. Bookings are advanced purchase and non-refundable.
  • Please make a reservation by sending an e-mail inquiry to reservations@phacharasuites.com from 09:00am to 5:00pm on weekdays and to gsa@phacharasuites.com after 5:00pm and weekends.